LLC Aurangabad

सर्वांना सहकार्य करण्यासाठी

ERA 5.0 & ERA 6.0 Issues and Solution Version-3

Dear Network Partners,

With reference to the ERA 5 and ERA 6 Installation and use by the centers:

Following are the ERA 5 and ERA 6 related issues reported by the centers and solution details:

Issue 1: Error comes while downloading SSC / HSC Practice Test Course and Assessment in ERA5 (Images – SSC_HSC_1,2,3,4)

If you are facing problems in downloading SSC/ HSC course and assessments –
Please perform following steps:-

1) Please download and install update from below link on server machine to enable the tests on ERA5 server.

http://fileserver.mkcl.org/era5updates/ERA5_SSC_HSC_Update.zip

2) Open Data Traveller and Download à Learning e-content for you course

Download à Assessment for you course

Now proceed to conduct SSC/HSC Test.

3) If you are facing any problem at the time of solving exam like operator error, server error, images insufficient, object Reference
OR
you are facing error at the time of downloading SSC / HSC Practice Test course or Assessment like error while importing exam settings then only do the following steps–

Please don’t perform these steps if you are not facing any problem while solving SSC / HSC Test.

1) If file DownloadQueue.xml is present at below location

C:Documents and SettingsadministratorApplication DataEraDownloadQueue.xml

Then delete file DownloadQueue.xml. If it is not present at this location then there is no need.

2. Go to location C:inetpubwwwrootERA5 on ERA5 server machine
3. Run the file : CourseDownloader.exe
4. Select and Download your course.
5. Wait for 10-30 min depending on Internet speed

Now proceed to conduct SSC/HSC Test.

Issue 2: Marks are not getting displayed for Word TAC 16 and Internet TAC 16 (Images – Word TAC -16; Internet TAC -16)

Delete temporary internet files and cookies and browsing history from all client machines as well as server.

Open the command prompt – type iisreset press enter key …wait till the IIS restarts

The new file has been made in this wbt folder, please do the following steps again:-

1) Unzip the attached wbt.rar file and copy the folder “wbt” from it

2) Please go to location

C:InetpubwwwrootERA6

and paste the folder “wbt” in it and click on “yes to all” when you get the pop-up window

3) Now do Learner login and try to solve Internet, Word TAC.

Issue 3: In Marathi content “||” is displayed instead of text (Image – Marathi content not displayed)

Please perform following steps for this problem on server machine: –

Delete temporary internet files and cookies and browsing history from all client machines as well as server.

Open the command prompt – type iisreset press enter key …wait till the IIS restarts

Step 1– Go to
Control panelàregional and language options

select both check box from the options shown

Refer image no. “1

Step 2– The Insert Disk Window will appear. Click on OK

Refer image no. “2

Step 3 – Following window will appear.

Refer image no. “3

Please insert the Operating system DVD and then click ok. Wait until the process get completes

Step 4– Now go to Control PanelàFonts

Remove Mangal font

Step 5– Once again install the Mangal font. You can download it from esakal.com

Step 6Restart the machine.

Issue will be resolved.

For any ERA related issue, you can mail to erasupport

For FAQs you can visit the following links:

For MS-CIT, click here:
http://era.mkcl.org/support/MSCIT/ERA%20V%206_0%20FAQ.htm

For WAVE, click here:
http://era.mkcl.org/support/WAVE/WAVE%20ERA%202.0%20FAQ’s.zip

Thanks and Regards,

Nilesh D. Zalte

D.S.A.N. Pvt. Ltd.

Maharashtra Knowledge Corporation Ltd

Near Dipali Hotel, 1st Floor, Pl.No. 9,

Maya Nagar, N-2, CIDCO, Aurangabad – 431003 ;

Å 0240 – 2470333, 2470289, È8275319797

Website: llcaurangabad.wordpress.com

Think before you print!!!

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