System Update 4 (SU4) release
Dear Network Partners,
This is with reference to the ERA 6.0 System Update 4 (SU4).
ERA 6.0 System Update 4 (SU4) has been released and it is ready to install.
Please follow following procedure to start ERA update:
A. start the ERA Assistant.
B. A pop message will come
C. Click on ‘Yes’
D. SU4 will get installed
Also please note that all the services like, Course Downloading, Data Uploading etc. have been resumed now.
Please note that, after SU4 installation, it is mandatory to download all the courses and assessments (Exams) for which you have done the admissions from data traveler.
After SU4 installation, you can face following errors:
1. While learner downloading, if you see below message, kindly download all the courses and exams displayed in red colour in below screenshot from data traveler.
2. If you see messages/screens given below, it will be resolved in Content Update 2 (CU2), which we are releasing soon.
If you face any other issue after SU4 installation, kindly report (with screenshot) to erasupport immediately with cc to firstname.lastname@example.org.
Thanks and Regards,
Nilesh D. Zalte
D.S.A.N. Pvt. Ltd.
Maharashtra Knowledge Corporation Ltd
Near Dipali Hotel, 1st Floor, Pl.No. 9,
Maya Nagar, N-2, CIDCO, Aurangabad – 431003 ;
Å 0240 – 2470333, 2470289, È8275319797
Think before you print!!!